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Tekmetric vs. Third Gear Shop: Which Shop Management Software Is Right for You?

Third Gear Shop Team — 2026-03-11 — 7 min read

Switching · Comparison · Getting Started

If you're shopping for shop management software, you've probably landed on Tekmetric. They're everywhere — well-ranked, well-reviewed, and with a marketing budget that ensures you'll see them before most alternatives.

That's not a criticism. Tekmetric is genuinely good software. For a certain type of shop, it's probably the right call.

This post is here to help you figure out whether your shop is that type — and whether a newer platform like Third Gear Shop might be a better fit. We're going to give you a straight comparison, acknowledge where Tekmetric wins, and be honest about where we think Third Gear Shop has the edge.

Who This Comparison Is For

This comparison is aimed at independent shop owners and managers who are:

  • Running 3–15 technicians and looking to get serious about software
  • Currently on paper, whiteboards, or an older system like Mitchell 1 or RO Writer
  • Evaluating whether to move toward Tekmetric or exploring what else is in the market
  • Running a performance, tuning, or custom build operation looking for a system built for longer, more complex jobs

If you're a multi-location franchise shop with 20+ techs, Tekmetric is almost certainly the better fit. Third Gear Shop is built for independent shops, and we're honest about that ceiling.

Tekmetric: Where It's Strong

Digital Vehicle Inspections (DVIs)

Tekmetric's DVI tooling is among the best in the market. Techs can attach photos and videos to inspection items, and those items flow directly into the estimate for customer approval. For shops where the inspection experience is a major part of winning customer trust, this is a meaningful differentiator.

Integration Ecosystem

Tekmetric has built out 70+ integrations — parts suppliers, tire catalogs, marketing tools, financing options, and more. If your shop runs on a specific tool that needs to connect to your shop management system, there's a good chance Tekmetric has that integration.

Multi-Location Support

If you're running two or more locations, Tekmetric's cross-location reporting and visibility is genuinely useful.

Market Maturity

Tekmetric has been in the market longer than Third Gear Shop. They have a larger installed base, more community resources, and a support infrastructure built for enterprise scale.

Where Tekmetric Has Limitations

Pricing

Tekmetric's pricing starts around $200/month and scales up with features and users. For a shop that's just getting off paper or running lean on margins, it's a meaningful line item — especially when not all the features in that price are things you'll actually use.

Complexity for Smaller Shops

Tekmetric was built for shops that need enterprise-level controls. If you're a 4-bay shop with six techs and you don't need multi-location reporting, role-based permission structures, or a 70-integration ecosystem, you're paying for a platform that's bigger than your operation.

No Native Build Tracking

This is the gap that matters most for performance and custom build shops. Tekmetric was designed around the high-volume service-and-repair model: fast jobs, standardized operations, quick customer approvals. A 6-week engine build with 80+ parts, multiple phases, and multi-stage invoicing doesn't map cleanly onto that model.

UI Modernity

Tekmetric's interface is functional and familiar. It's not what you'd call modern. For shops where tech adoption is already a friction point, a more contemporary-feeling UI can reduce the resistance to actually using the system.

Third Gear Shop: Where It's Strong

Built for Independent Shops

Third Gear Shop was designed with the independent shop as the primary customer — not enterprise scale, not franchise networks. The feature set reflects that: everything your shop needs without the overhead of tools designed for operations three times your size. Setup is measured in hours, not weeks.

Performance and Build Tracking

This is where Third Gear Shop is meaningfully differentiated. Build jobs live in their own workflow — with phase tracking, parts assignment per build stage, progress notes, and customer-facing updates baked into the core product. If you run a tuning shop, fabrication operation, or any shop where jobs span weeks and customers want to stay informed on progress, Third Gear Shop is built for that in a way Tekmetric isn't.

Kanban Job Board

Third Gear Shop's drag-and-drop Kanban job board gives every tech and service advisor real-time visibility into every active vehicle, its stage, and its assigned technician. It's the operational hub of the shop — not an add-on or a separate scheduling screen.

Pricing

No setup fee, no long-term contract, and a 14-day free trial that lets you run your actual shop data through the system before committing.

Modern UI

Third Gear Shop was built from the ground up in 2025–2026. It runs on a modern stack with a clean interface that techs pick up quickly. Multiple color themes and full dark mode are included.

Where Third Gear Shop Has Limitations

Integrations

Third Gear Shop does not have 70+ integrations. It connects to the tools most independent shops actually use, but if your operation runs on a specific tool that requires a direct API integration, Third Gear Shop may not have it yet.

DVI Depth

Third Gear Shop supports work order photos and documentation, but its digital inspection experience is not yet at the depth of Tekmetric's DVI tooling.

Community and Track Record

Tekmetric has been around longer. There are more shops running it, more resources in the wild, and a larger user community.

How to Decide

Choose Tekmetric if:

  • You're running a multi-location shop or planning to expand to multiple locations
  • Your shop does high volume of general repair (30+ repair orders per week) and optimizing that throughput is the primary goal
  • You need specific integrations from their ecosystem
  • DVI quality is the cornerstone of your customer experience

Choose Third Gear Shop if:

  • You're an independent shop with 1–15 techs and don't need enterprise-scale overhead
  • You run a performance shop, tuning shop, or fabrication operation where build tracking matters
  • You want to be up and running in an afternoon, not after a three-week onboarding
  • Pricing flexibility and a no-commitment trial matters while you evaluate your options
  • You want a job board that your techs will actually use

If you're genuinely on the fence, try both. Tekmetric has a trial. So does Third Gear Shop. The right call is whichever one your team actually adopts and uses — because a system nobody uses is worse than a whiteboard.

The Bottom Line

Tekmetric is the established market leader in shop management software for growth-stage repair shops. For the right operation, it earns that position.

Third Gear Shop is built for a different customer: the independent shop that wants a modern, capable system without the complexity, pricing, or overhead designed for enterprise scale — and the performance shop that needs build-stage visibility in a tool where it actually fits.

Start your free 14-day trial — 14 days free, no credit card required. Put it against your real shop and decide for yourself.

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Frequently Asked Questions

Is Third Gear Shop or Tekmetric better for a small shop?

For a shop with fewer than 5 technicians, Third Gear Shop is typically the better fit. Tekmetric's pricing and feature complexity are optimized for multi-location operations with high repair order volume. Third Gear Shop starts at $79 per month and is designed to be set up and running in a day.

Does Tekmetric have build tracking?

No. Tekmetric does not have native build tracking. It is designed for standard repair orders, not multi-stage custom builds. If build tracking is a requirement for your shop, Third Gear Shop is the alternative within the sub-$200 price range. A combination of Tekmetric plus a separate project management tool is the other option, but that adds cost and complexity.

Which is cheaper — Tekmetric or Third Gear Shop?

Third Gear Shop is less expensive. Third Gear Shop Starter is $79 per month for up to 5 technicians. Tekmetric is typically $200 or more per month depending on shop size and negotiated pricing. Tekmetric does not publish pricing on its website — a sales call is required to get an actual number.

Can I try Third Gear Shop before deciding?

Yes. Third Gear Shop offers a 14-day free trial with no credit card required. Tekmetric also has a trial process, though it typically involves a demo call. The best way to decide is to run both against your actual shop data.

What size shop is Third Gear Shop designed for?

Third Gear Shop is designed for independent shops with 1 to 20 technicians. The Starter plan supports up to 5 technicians at $79 per month. The Shop Pro plan is $149 per month with no technician limit. It is not designed for dealer groups or large multi-location chains — Tekmetric or similar enterprise platforms are the better fit for those operations.

Does Third Gear Shop require a contract?

No. Both plans are month-to-month. Annual billing is available at a discount but not required. You can cancel any time.

Ready to run your shop from one system? Start your free 14-day trial — no credit card required.